Shipping policy
We’re thrilled you’ve chosen one of our robots. Because our products are (mostly) made-to-order, we appreciate your patience while we get everything just right before it ships.
Made to Order, Made for You
All of our robotic arms are printed and packed in the order we receive them. That means:
- Shipping times may vary depending on how many orders are already in our print queue.
- On average, orders ship within 3-4 business days, but it could take slightly longer during high-demand periods or when we are low on stock. Please check in when you place your order if you have a deadline.
We’ll always do our best to keep you updated and we’ll send tracking info as soon as your order is on its way.
Where We Ship
We ship internationally! We do not cover the duties associated with the orders; however, we can chat and create an invoice with delivery duties.
In order to calculate your shipping cost, follow these steps or you can contact us:
Go to SimplyDuty’s calculator
Input:
- Ship from: United States
- Ship to: [Your country]
- Product value: Total item price
- Shipping cost: From your checkout
- HS Code:
90230010 – For full robot kits
85437090 – For electronics only full kit
Tracking & Support
Once your package ships, you’ll receive an email with tracking information. If you have any questions or haven’t received your order by the expected date, just email us at [hello@partabot.com] — we’re happy to help.